Privacy Policy
Last updated: October 2025
Welcome to Orange Bean Coffee (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website demo52.mbswebsite.com (the “Site”) and purchase our products.
1. Information We Collect
a. Information You Provide
- When you create an account or make a purchase, we collect your name, email, billing/shipping addresses, phone number, and payment details.
- When you contact us, subscribe to newsletters, or submit forms, we collect any information you choose to share.
b. Automatically Collected Information
- We automatically receive certain information like IP address, browser type, device data, and browsing behavior through cookies and analytics tools.
c. Payment Information
All payments are securely processed through our payment partners. We do not store your full credit or debit card details.
2. How We Use Your Information
- To process and fulfill orders
- To communicate order updates and customer service responses
- To send promotional offers (only if you opt in)
- To improve our website, products, and experience
- To comply with legal obligations and prevent fraud
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyze traffic. You can disable cookies in your browser, but some site features may not work properly without them.
4. Sharing Your Information
We do not sell or rent your personal data. We only share it with:
- Service providers (shipping, payment, and marketing partners).
- Legal authorities if required by law or to protect our rights.
5. Data Security
We use secure servers, SSL encryption, and strict access controls to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights
You may:
- Access, correct, or delete your personal data
- Opt out of marketing emails anytime
- Request that we stop processing your data (where legally possible)
Contact us at info.orangebeancoffee@gmail.com to exercise these rights.
7. Data Retention
We retain your data only as long as necessary to complete transactions, comply with legal requirements, or maintain records.
8. Children’s Privacy
Our site is not directed to anyone under 18. We do not knowingly collect personal data from minors.
9. Refund and Return Policy
All coffee products, capsules, pods, and beans are non-refundable once shipped.
Equipment (machines or accessories) may be returned only if defective or damaged upon arrival, subject to inspection.
If you receive a damaged or incorrect item, contact us within 7 days of delivery at info.orangebeancoffee@gmail.com with your order number and photos.
10. Policy Updates
We may update this Privacy Policy periodically. Any updates will be posted on this page with the revised date.
11. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us:
Orange Bean Coffee
Email: info.orangebeancoffee@gmail.com
Website: https://demo52.mbswebsite.com